HealthPlix Doesn’t Share Your Sensitive Personal Information With Any Third Party
Being a doctor-first company we understand the sensitivity of the information shared by you. We value the trust you place in us.
Safeguarding your privacy is important to HealthPlix and we protect your information using the safest encryption standards and privacy-safe practices.


Military-Grade 256-AES bit encryption

Your sensitive personal information is not shared with any third party

Your patients are linked only to you

Information We Collect
- The Information is either directly collected from you or from your use of the HealthPlix products and services
- We ensure that your information is not modified or used for any unauthorised purposes or for services that you have opted-out of
- Your sensitive personal information is stored safely in secure databases where access is restricted
We Safeguard Your Data with Military-Grade Encryption Technology
- We implement military-grade AES 256-bit encryption technology to safeguard your data
- This encryption converts your normal text into Ciphertext
- This encryption technology is used by armed forces around the world to protect their data


Grievances
If you have any complaints or grievances or concerns with respect to HealthPlix products and services, you can reach out to HealthPlix by writing to: grievance.officer@healthplix.com
For further queries, you can reach out to us at: privacy@healthplix.com
Frequently asked questions
What is HealthPlix's approach to data security and privacy?
We are extremely conscious of our users’ privacy and confidentiality rights. HealthPlix withholds all its user’s information with utmost safety.
Our platform gives you the option to withdraw your consent. Further, you may also choose to stop using such services for which your consent is required or accessing our platforms.
How does HealthPlix incorporate privacy into its IT systems?
HealthPlix IT architecture follows the “privacy by design” approach. All our products come with privacy as an in-built feature.
We deploy AES 256-bit encryption technology that safeguards your information and meets the requirements of new-age safety standards.
Further, our systems are designed to access your information only on a need to know basis. Any information that is not required to be known remains confidential.
What level of control does a doctor have over their data?
What if I find a security vulnerability in any of your applications?
In case you find any such vulnerability, please inform us at, privacy@healthplix.com. We assure you that our teams will address any such issues at the highest priority.
As a health-tech company, we understand the sensitivities of your information. We are committed to safeguarding it from external threats and vulnerabilities.
Can any patient in India get access to HealthPlix doctors’ information?
HealthPlix is not a doctor discovery platform. A patient can only connect with you by using the HealthPlix Patient Mobile App and by entering the doctor’s unique code (Doctor ID) on the app.
How safe is my information while I am not active on the HealthPlix platforms?
Your information stays safe with HealthPlix on our secure servers with restricted access. The data is stored using 256 AES bit encryption.
How does HealthPlix ensure the safety of my patient’s information on their platforms?
We implement military-grade AES 256-bit encryption technology to safeguard all your information.
All information including your patients’ is kept safe using this AES 256-bit technology that the armed forces around the world use to protect their data.
Does HealthPlix share my patient’s information with someone else?
No. When patients book an appointment from the HealthPlix Patient app, the patient is linked only to you.
Is a data mobility feature available on HealthPlix?
You can bulk upload your data on the HealthPlix platforms. Data portability is not available at the moment on HealthPlix EMR.
Can I delete my data?
How do I keep in touch with my patients using HealthPlix to add their health information to EMR?
Your patients can download the HealthPlix Patient App that is designed for patients to interact with their trusted doctors on a secure platform.
Once the patient enters your doctor code on the app, they can book appointments and upload their health information which is synced to your EMR account.