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Top 3 Reasons for Failure of EMR Implementation and Ways to Avoid it

Ever since the COVID pandemic started, the healthcare industry has undergone a digital transformation. As a part of it, so many doctors are implementing EMR in their clinics and hospitals.

It makes sense, too – as EMR offers numerous benefits to doctors, such as digital recording of test reports, prescriptions, medical history, treatment plans of patients, etc.

But the implementation of technological innovations also has a flip side. They can sometimes hit a snag and glitch up. Similarly, EMR implementation can also fail upon encountering problems.

These problems don’t prop up on their own. Several reasons exist for their occurrence.

Though, on a day-to-day basis, the following three reasons that can create problems with EMR implementation stand out.

Reason 1 – Reluctance to Switching and Lack of Infrastructure

Many times, when EMR for doctors is implemented in a clinic, the staff who are not tech savvy can be reluctant to switch to this digital mode of handling patient information. This reluctance can lead to a complete refusal to leave the pen-and-paper mode of handling patients’ medical data.

Besides this, since the setup of EMR software can be quite costly, doctors in clinics sometimes try to save on costs. And this results in the installment of EMR software without the proper infrastructure needed for its implementation.

For instance, inadequate or low WiFi bandwidth and a lack of technical support team can lead to EMR software failing to work properly.

Reason 2 – Lack of Usability and Privacy

Many EMR software in India don’t provide a user-friendly interface, and installing and implementing them in your clinic can make it challenging for the staff to transmit patients’ medical records from paper to digital screens.

Digital Transmission of a large amount of medical data can cause errors in data entry, thus leading to blunders and misdiagnoses.

Not only this, but since some implemented EMR software is difficult to navigate through, it can eat up a lot of time and decrease productivity instead of enhancing it.

Additionally, when some unreliable EMR software is implemented in your clinic, it can be very difficult to ensure the privacy of patients’ data. This is because that EMR software does not provide protection from a cyberattack and can lead to the leakage of patient data and make it accessible to unauthorized sources.

Reason 3 – Lack of Interoperability

Many implemented EMR software provide details about the comprehensive medical history of a patient rather than just the specific information needed by a user. For instance, the degree and type of detail about a patient needed by an oncologist are different from the ones needed by a nurse.

EMR software doesn’t tailor down information to just the required specifics and presents extensive medical information to a nurse. This can lead to mistakes in discerning the useful part of medical data.

Besides this, some implemented EMR software does not ensure interoperability. Interoperability is important as it helps share medical records digitally with other staff in your clinic.

For instance, when interoperability is not present, the information about prescriptions can’t be shared digitally with the pharmacy attached to your clinic. Without interoperability, EMR software implementation fails to be much useful.

Ways to Avoid EMR Implementation Failure

Proper Training of Staff

Before EMR software gets implemented in your clinic, staff training is important. You need to train your staff on how to use EMR software with the help of an IT team from the get-go. It will help them with the know-how of easily transmitting paper-based documents digitally.

You also need to encourage your staff to switch to a digital mode of working through EMR by discussing the benefits of EMR software (workflow will become smoother, and productivity will increase).

Strategic Planning

Before implementing EMR software, it is essential to have a plan regarding its implementation.

While making this plan, you need to remember how much infrastructure is required and how many IT personnel you need for a smooth implementation of EMR software.

User-friendly and Interoperable System

When deciding on EMR software to implement in your clinic, you need to check whether it’s user-friendly and provides data security encryption.

Also, you need to check whether it performs the function of interoperability, i.e., shares data smoothly with the other staff in your clinic.

Only when it offers all these features – should you go ahead with its implementation in your clinic.


EMR software implementation requires a lot of planning, training, patience, and hard work. It isn’t easy and can sometimes fail, too, for the reasons mentioned above.

In this scenario, it becomes necessary to follow all the ways you can avoid it from the get-go.

To a large extent, a smooth EMR software implementation depends upon the EMR software you have chosen to implement. So, it becomes necessary to choose excellent EMR software.

For this, you can check out HealthPlix. A free EMR software in India focused on ensuring a doctor-first approach. Trusted by over 10,000 doctors, HealthPlix is user-friendly and ensures interoperability and strict protection of the privacy of a patient’s medical data.

Not only this, it can help you deliver medicine prescriptions in 30 seconds in 14 languages. It will increase your productivity and help provide quality patient care services.

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